JOB OPPORTUNITY - General Manager, Marketing & Operations
May 27, 2015
The Faris Team (www.faristeam.ca) is one of Canada's top real estate teams. In only eight years they have become one of the top producers for Royal LePage. For the second year in a row they are the #2 team in Canada out of 15,000 realtors at Royal LePage for sales productivity! In Simcoe County, they are number one in sales volume and transactions.
The reason for their amazing success is they consistently deliver exceptional real estate services to their clients, without exception. They live their slogan 'Full Out for You®' delivering innovative value-added services including marketing, home staging, photography, video tours and client care. Each member of the team is carefully selected and brings drive, integrity and professionalism. They are vision minded, goal focused market leaders. In this high achiever entrepreneurial environment, the bar is constantly raised. The Faris Team is a pioneer in developing and maintaining strong relationships with their clients through innovative events such as their annual Client Appreciation Dinners.
You will be a key player on the senior management team and the right hand person to the broker/owners of The Faris Team. You will be responsible to manage the day-to-day backend operations of this rapidly growing real estate brokerage firm. You will lead, manage, mentor, develop and motivate an expanding team of Marketing, Client Care and Administration staff. You will manage and oversee a large volume of marketing, administrative and real estate projects (advertising campaigns, lead reply times and distribution). You will lead the way in implementing new ideas and processes that will further drive sales and operational efficiencies. You will lead in systemizing all real estate operations necessary to the pursuit of the company goals. To that end, you will constantly review, assess, refine and improve systems, processes and procedures related to delivering high quality / high volume real estate services in a timely manner consistently to each and every client. This includes improving the functionality and efficiency of existing CRM software (Listing Action Plan, Buyer Action Plan). You will constantly monitor on-going work and ensure projects are implemented on time and that they meet the expected standards. Your strong work ethic, hands-on approach, attention to detail and problem solving ability will enable you take ownership of these departments and to help propel The Faris Team to a new level of growth. This is an opportunity to put your thumb print on an organization that is experiencing exponential growth in a traditional market segment.
In conjunction with the senior management team, provide strategic and tactical input to help grow the business
Ensure the day-to-day operations run efficiently
Manage the Marketing, Client Care and Administrative staff - supervise, mentor and develop
Co-ordinate and manage a high volume of on-going marketing projects
Improve current systems, processes and procedures
Develop and implement new ideas
Ensure quality control standards for all departments
LOCATION: Barrie, Ontario
COMPRENSATION: Salary + Performance Bonus
Degree/Diploma (Marketing or Business preferred)
5 years hands-on management experience in a senior Marketing/Operations role
A respected leader of people, process and execution
Strong people management skills - able to get the best out of others and to build a highly productive cohesive team
Extensive project management knowledge and experience in marketing
Able to manage an extremely high volume of projects at the same time
Process improvement experience in creating structure and systems and developing processes and procedures to improve organizational efficiency
Able to implement ideas from concept to working reality
CRM software experience
Highly organized with ability to prioritize in the midst of conflicting urgent requests
Goal oriented, focused with a proven track record of getting things done and achieving results
Work experience in a fast paced, high achiever entrepreneurial environment
Able to work with little or no supervision
To sum up, we are looking for a seasoned self-driven Marketing/Operations Manager with a passion to help grow a business to be the best in their field. If you love an entrepreneurial goal-focused environment, if you excel at working with people and fostering productive teams that love to come to work every morning, and if you thrive on high expectations and on-time deliverables, this job is for you!